Housing
Harlow Council Housing 01279 446655
Peabody
(previously known as Family Mosaic) offers advice and support around housing, mental health, budgeting, benefits, substance misuse.
0800 288 8883 or 01268 498500
https://www.peabodycareandsupport.org.uk/essex-outreach-support/
Shelter
online advice and legal services about housing & homelessness.
https://england.shelter.org.uk/
Citizens Advice Bureau
Free advice on benefits, housing, money etc. Drop ins Monday – Friday 10.00am – 4.00pm
0344 477 0808
https://www.citizensadvice.org.uk/
Streets2Homes
support for homeless including a day centre.
01279 430011
https://www.streets2homes.co.uk/
Foodbanks
Harlow Foodbank
List of which local organisations give out vouchers, where to collect them, times etc.
01279 724515
http://mrct.org.uk/foodbank/
Bounty Club
Delivers fresh surplus food to local organisations including schools, holiday clubs and local people in need.
01279 724515
http://mrct.org.uk/bountyclub/
Benefits & Debt Advice
Harlowsave Credit Union
Smart advice, budgeting. 1st floor of Central Library, Harlow Mon 12pm-2pm, Tues 10am-2pm, Weds Closed, Thurs & Fri 10am-2pm.
01279 451234
http://harlowsave.coop/
Government Benefits
What’s available, how to apply, who’s eligible.
https://www.gov.uk/browse/benefits
Multi Agency Centre (MAC) various organisations in one central place offering support and advice. Every second Thursday 10am-12pm Harlow Jobcentre.
Support for Children/Families
EWMHS (Emotional Wellbeing and Mental Health Service)
For Southend, Essex & Thurrock. Parents/carers can refer their child directly.
0300 3001600 Mon-Fri 9am-5pm
0300 5551201 Crisis Support day or night
Email referrals to: nelft-ewmhs.referrals@nhs.net
Essex Effective Support
Website that details support available for children and families in Essex. If you have concerns about a child’s safety please use the contact number below.
The Children & Families Hub 0345 6037627
https://www.essexeffectivesupport.org.uk/
Essex Child and Family Wellbeing Service
Offers a range of child and family services throughout Essex that are free at the point of delivery. This includes school nurses, health visitors, Jade’s Pathway referrals, occupational health, CDC.
0300 2470122 – West Essex
https://essexfamilywellbeing.co.uk/
Young Minds
A charity helping to improve the emotional wellbeing and mental health of children and young people. It provides info for children, young people, parents and carers.
Parent helpline 0808 8025544 Mon-Fri 9.30am-4.30pm
https://youngminds.org.uk/
MindEd
A free educational resource on children and young people’s mental health for all adults
https://www.minded.org.uk/
CAFCASS (Child and Family Court Advisory and Support Service)
They represent children’s needs, wishes and feelings in family court cases.
https://www.cafcass.gov.uk/
St Clare Hospice
Bereavement support and counselling for children and young people via the Echo Counselling Service.
01279 773762
Family Lives
Charity that provides help and support to families that are struggling.
0808 8002222
https://www.familylives.org.uk/
HomeStart Essex
Offers support to families via a home visiting volunteer or group work as long as there is a child under 5 living in the home.
01245 847410
https://home-startessex.org.uk/
Parenting Together Support Programme
A range of programmes available to support parents in dispute, they can be intact or parenting separately and the referral questionnaire determines suitability.
01992 555172
https://www.parentingtogethersupportprogramme.org.uk/november-2019
Parents Against Child Exploitation (PACE)
A national charity supporting parents and carers of exploited children.
General enquiries 0113 2403040
https://paceuk.info/
Childnet International
A parent and carers toolkit is available to download and has resources to print and use too. There are lots of ways parents and carers can support them in doing these things safely. This toolkit provides three resources that offer practical tips and advice on different aspects of keeping your child safe online. They can help support parents and carers of any age child to start discussions about their online life, to set boundaries around online behaviour and technology use, and to find out where to get more help and support.
https://www.childnet.com/parents-and-carers/parent-and-carer-toolkit
Support for Adults
Healthy Minds
Provides a wide range of free talking therapy treatments for adults with common mental health problems, includes self help and self referral.
0300 2225943 or if in crisis call 999, your GP or 0330 7260110
https://www.northessexiapt.nhs.uk/west-essex
Mind in West Essex
Provides information and support to anyone affected by mental health problems however this is a paid for service.
01371 876641
https://www.mindinwestessex.org.uk/
Community Mental Health Team (CMHT) Latton Bush Centre, Harlow.
01279 637400
Samaritans
Support for mental health 116 123 24 hours a day, every day.
Sane
Support for mental health
0300 3047000 4.30pm-10.30pm every day.
NHS Live Well
Advice on healthy eating, sleep, exercise, mood etc.
https://www.nhs.uk/live-well/
Essex Specialist Treatment & Recovery Service (Essex STaRS)
Delivering care to substance misusers in the community.
01279 425989
Heads Up
Support back into work or training.
http://enableeast.org.uk/headsup/